The success of any appraisal process has its roots in agreeing what the performance expectations will be at the beginning of the process. [...]

This session explains the SMART formula for setting and meeting business goals. There are examples given and the opportunity to create a.... [...]

It has been said that ‘it is not what you say, but how you say it’ that causes interpersonal problems. This session looks at a powerful method of giving feedback that preserves individual dignity and encourages real change. [...]

This session provides a broad checklist of those things, which when completed, will enable an employee to feel confident and optimistic about reviewing performance. [...]

This is the key to inspiring and motivating others. This meeting whether annual, semi-annual or quarterly provides the opportunity to address real issues, focus on what is important and agree the way forward. In this session we will demonstrate and reveal ‘best practice’. [...]

This session addresses aspirations and dreams around enhancing and obtaining skills to progress in the current job and plan for the future. We will follow a simple but powerful model to keep control of career progression. [...]

In this session we get a good understanding of why we evaluate performance and review ‘best practice’ principles around how to plan, organise and conduct performance reviews. [...]