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5 easy steps to set up a best-practice process for managing client relationships.
This course can be broken down into manageable sessions that can be spread over time based on your individual needs. Each step is a module that embraces a number of important skills to create, build and maintain a strong working relationship.
Recognising how effective relationships are key to success means being more aware of your behavioural strengths and limitations and what you need to do to be more effective to be able to more fully apply some useful tools to ensure a lasting relationship.
It is said that there are 5 buying decisions and that they occur in the same psychological order each time a major purchase is made. Understanding clients and undertaking an opportunity assessment allows the salesperson to have competitive edge. This session shows how.
It has been said that ‘people buy from people’ and if we accept this, then knowing and understanding our own behavioural preferences becomes essential in the buy/sell relationship. This session helps delegates understand why people are different and how to modify their personal preferences to create working relationships.