55 Hares Cl, Ipswich Suffolk IP5 2EZ, United Kingdom



This session will identify the difference between assertiveness and aggressiveness. We will demonstrate and practice how to use assertive behaviour and will establish how and when assertiveness is most effective. [...]

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Handling Difficult Conversations

conversations , anger

In this session we look at ‘style’ and identify those situations that are best resolved using the right style. Aristotle said ‘anyone can get angry that is easy, but to be angry at the right time, with the right person and in the right way, that is not easy’. This session will help those participating to be part of the solution and not part of the problem. [...]

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Influencing Others


This session looks at influencing institutionally as well as on a personal basis. We discover those practices that can act as enhancers or barriers and identify how to ensure that when we need to influence we do so in a positive way. [...]

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If you believe there is always a better way, take the next step in exploring your potential with DMS/E-Volve Training!!


55 Hares Close, Ipswich, Suffolk, IP5 2EZ, United Kingdom. 
Office: +44 (0) 786 677 3280
Mobile: +44 (0) 783 650 6995